Tickets & Passes

TICKETS TO INDIVIDUAL SCREENINGS ARE AVAILABLE ON THE WINTERFEST PAGE. SCROLL DOWN TO PURCHASE WINTERFEST WEEKEND PASSES.

WinterFest Tickets

Jewish Film Institute (JFI) Members: $12.00
General Public: $15.00
Seniors (65 and older) / Students w/ID: $14.00

WinterFest Passes

The WinterFest Weekend Pass is good for admission to all shows at both the Alamo Drafthouse and Roxie Theater, February 16 - 17, 2019. 

Pass Policies:

  • Passes do not guarantee seating. 
  • Passholders will be allowed preferred entrance into the theaters up to 20 minutes prior to showtime or until the passholder allotment is reached.
  • Passholders must vacate theaters between screenings with their belongings.
  • Pass is non-transferable, non-refundable and non-exchangeable. Use by anyone other than the passholder will result in confiscation.
  • For complete JFI ticket and box office policies, click here.

Join the Jewish Film Institute as a member and save even further, while also receiving benefits such as early ticket-buying privileges and exclusive invitations.

Purchase Passes Become a Member

Box Office FAQ

How Can I Purchase Tickets?

I still have questions. Who can I contact?
Email boxoffice@jfi.org or call the Box Office at (415) 621-0568. Tickets, passes and memberships can be purchased over the phone with the Box Office between 11am-5pm, Monday-Friday. 

I have a promo/voucher code to use.

  • Click on the Buy Tickets button for the film or item you'd like to purchase, and then click in the pop-up window where it says "Know a Promotion Code?"
  • Enter your promotion or voucher code and then reselect the newly created ticket price from the list of options
  • Check out as normal

Ticket Delivery


How do I pick up the tickets/passes I purchased?

Once your order is completed, the following delivery methods will be available for your selection:

E-Delivery/Print at Home for online purchases. Tickets will arrive as an attachment to the confirmation email you will receive completion of your order. Tickets may  either be printed at home or presented on a mobile device to gain entry.

Will Call. Tickets are available for pick up at the WinterFest Box Office at the day/date of the first screening in the order. Tickets purchased in separate orders will not automatically be packaged together. If you would like separate orders bundled together for pick up, contact the box office at boxoffice@jfi.org or (415) 621-0568.

Standard Mail. Will be sent within 5-7 days of purchase. An additional fee is charged for mail orders. Orders will only be mailed until February 7th. After February 7th, order delivery is only available via will call or e-delivery.


Films at Rush

What does it mean if a show is AT RUSH?
When advance tickets are no longer available, a limited number of rush tickets may be available at the door. Rush tickets are available on a first-come, first-served basis depending on how many seats are available after passholders and advance ticket-holders are admitted. Rush tickets are normally sold 10 minutes prior to the screening. Acceptable payment methods are cash, credit card and applicable vouchers.

When should I arrive at the theater for my movie?
Ticket and pass holders must arrive 20 minutes prior to show-time to guarantee admission. Ticket or pass holders arriving less than 20 minutes prior to showtime cannot be guaranteed a seat, even with a ticket or a pass. Upon arrival, look for the hold out lines marked as either Pass holder or Ticket holder and wait until the theater is ready for seating.


JFI Membership

Our diverse membership community makes JFI's year-round and SFJFF programs possible. Membership starts as low as $60 and includes pre-sale access to all events, exclusive invitations year-round, significant discounts on passes and tickets, and much more.

How do I become a member?
Join online!

How do I renew my membership?
You can renew any of the following ways:


Festival Accessibility


What can I expect when I arrive at the theater?

All WinterFest venues have pass holder and ticket holder holdout lines where pass holders and ticket holders wait until the theater is ready to seat. When you arrive at a festival venue, please look for a JFI staff member or volunteer who will direct you to the appropriate line. While waiting in line, please be considerate of our neighbors and local businesses. We remind patrons that it's now illegal to smoke while waiting in line or near entrances to venues.

Passholders and ticket holders attending back-to-back programs may be asked to exit the theater and rejoin the holdout lines at the JFI staff's discretion in order to clean the theater, conduct testing of film and media, and any other needs so as to provide the best experience to all attendees of WinterFest.

All seats are general admission, and multiple seat-saving is not permitted. Select seats may be saved by JFI for filmmakers and other guests of the festival. We ask that you observe reserved seating signage by not removing signage. Please choose a seat in an unreserved section.

JFI believes in everyone's right to choose the restroom they are most comfortable using; please disregard any exclusionary signage that may be visible at our venues.

Please refrain from wearing perfumes and other scented products so that attendees with environmental sensitivities can comfortably enjoy the films.

Outside food and beverages are not allowed in any WinterFest venue. We ask that you respect the venue policies and purchase food and beverages from the venues concessions stands.

I have mobility challenges. What should I do?

The Jewish Film Institute is committed to accommodating audience members with disabilities, offering seating waiting areas and early seating as needed and wherever possible. Upon arrival at the venue, please check in with a venue manager for assistance. All screening venues have wheelchair accessible seating and restrooms.

Anything else I should know?

  • All programs are subject to change without notice. Refunds and exchanges will only be issued in the rare case of program cancellations.
  • The majority of films are unrated and may not be suitable for ages 17 and under unless otherwise noted. Parental discretion is advised.
  • Each film will be shown in its original language (with English subtitles for non-English films), unless otherwise noted.
  • All audience members must vacate the theater following each screening. Leaving belongings and/or saving seats between shows is not permitted.
  • Recording devices of any type are not permitted in the theaters.
  • Please silence all phones when in theaters.