What is HanukkahFest?
The 2021 HanukkahFest is an 8-day film festival experience featuring several Best of the Fest films from SFJFF 41, A Tribute To Ed Asner, several-high profile new releases, and a 2-hour LIVE event! The online film screenings and events are offered to our audiences throughout the week of Hannukah - November 28 - December 5, 2021. Film screenings will include special live and pre-recorded intros, Q&A’s, Zoom conversations and celebrations that will provide an opportunity for our community to come together.
Why does the film/ticket say Sunday, November 28th 12:00 a.m.?
This is the start time for all streaming films. They will be available starting 12:01am on Sunday, November 28th through 11:59pm on December 5th. Once a film has begun streaming, viewers have 72 hours to complete the film.
How Can I Purchase Tickets?
Tickets are available on the individual film pages, in the upper-right corner where it says BUY TICKETS.
I still have questions. Who can I contact?
Email boxoffice@jfi.org or call the Box Office at (415) 621-0568. Tickets and memberships can be purchased over the phone with the Box Office between 11am-5pm, Monday-Friday. You can also leave a message in the HelpScout window in the bottom right corner of the website.
I have a promo/voucher code to use.
- Click on the Buy Tickets button for the film or item you'd like to purchase, and then click in the pop-up window where it says "Know a Promotion Code?"
- Enter your promotion or voucher code and then reselect the newly created ticket price from the list of options
- Check out as normal
Ticket Delivery
How do I pick up the tickets/passes I purchased?
Streaming. You will receive an en email with clickable links to view the films included in the body of the confirmation email sent after reservation/purchase is finalized. Haven't received a confirmation email? Please check the junk or spam folder of your inbox. If the confirmation email remains elusive, contact boxoffice@sfjff.org to request a resend of the confirmation email.
JFI Membership
Our diverse membership community makes JFI's year-round and SFJFF programs possible. Membership starts as low as $60 and includes pre-sale access to all events, exclusive invitations year-round, significant discounts on passes and tickets, and much more.
How do I become a member?
Join online!
How do I renew my membership?
You can renew any of the following ways:
How are my member benefits changing?
Most membership benefits remain the same, including early access to ticket sales and discounted tickets. Please consult the Membership Page for details.
Can online screenings sell out?
They may. Just as with our in-cinema screenings, there are often capacity limits, established by film distributors and producers, that we are obliged to adhere to. So, getting your tickets early (a member benefit!) is a good idea.
Who do I contact if I have an issue?
You can email our Box Office at boxoffice@jfi.org or call 415-621-0568
Note: Technical details about online screening (streaming platforms, how to use links and passes, what kinds of registration or passwords are required, etc.) will be answered closer to the screening dates.
Do I have to watch an online screening at the listed start time?
Your online ticket allows you access to screen the film program at any time during the 8-day celebration starting 12:01AM on December 10th.
How do I watch a Q&A's for a film?
The Q&A will automatically play in the Digital Screening Room following the film.
Can I watch online screenings from anywhere?
HanukkahFest online film screenings are available to patrons in California, or in some cases, just the Bay Area. The conversations, celebrations and Q&A’s are open to all.
Can I stop and start while screening?
You may interrupt your screening, as long as you complete your viewing by December 5th.
How do I buy a ticket?
Tickets for individual films are available for purchase directly from the film pages or the Event Lineup page. The Stories She Tells conversation and the Q&As are free of charge as a service to the community (Q&As will be made available after the event). The Pitch Forum Event is also free of charge. Please consider a special anniversary gift in order to ensure that JFI can continue to bring you ongoing and future programs.
CAN I WATCH ON MY TELEVISION?
AirPlay – Screen sharing is available using your Apple AirPlay enabled device or SmartTV (most Samsung TVs). Instructions for screen sharing from an Apple device using your Apple TV using AirPlay can be found here.
HDMI Cable – Using a special cable available at many stores, you can connect your computer or mobile device to your television.
- If you have a laptop or nearby computer with an HDMI port, you can connect it directly to your television, using it as a second or external monitor. Some laptops or computers require special adaptors or dongles to connect to the HDMI cable. The details will depend on your setup. We recommend referencing your television and computer manuals for more information.
A NOTE ABOUT GEOBLOCKING
With the shift to online, the Jewish Film Institute has had to create new digital agreements with filmmakers and distributors, and those agreements included limiting online streaming access to California for several film titles. This is called geo-blocking. Streaming is geo-blocked to California, and in some cases just the Bay Area, so you will need to be within the state to stream those films.
