Online at sfjff.org: BROWSE THE FILM GUIDE
In-Person: Tickets are available for purchase at our Festival Box Offices located at each in-person screening venue. Festival Box Offices are open one hour prior to a venue's first show of the day and close fifteen minutes after a venue's last screening starts.
Via email or phone: Email firstname.lastname@example.org or call the Box Office at 415.621.0568. Tickets, passes, and memberships can be purchased with the Box Office between 11am–5pm, Monday–Friday.
I have a promo/voucher code to use.
How do I pick up the tickets/passes I purchased?
E-Delivery/Print at Home for online purchases. Tickets will arrive as an attachment to the confirmation email you will receive upon completion of your order. You can either print the ticket attachment or present tickets your mobile device upon entry.
How do I access e-tickets or view my order history?
Can I transfer my tickets to someone else?
Tickets are fully transferable:
I can't find my confirmation email.
Check your Junk/Spam folder for an email from email@example.com. If you find it there, please mark as Not Junk and add us to your address book. If you cannot find your confirmation please contact the box office at firstname.lastname@example.org or give us a call at 415.621.0568.
I purchased a 10-Flix ticket package online. How do I redeem my tickets?
You will receive an order confirmation when you've successfully redeemed your Ticket Package for specific screenings. If you do not see a $0.00 ticket price after logging in, or cannot find a confirmation email for your Ticket Package purchase, please contact the box office at email@example.com or give us a call at 415.621.0568.
What does it mean if a show is AT RUSH?
When advance tickets are no longer available, a limited number of rush tickets may be available at the door. Rush tickets are available on a first-come, first-served basis depending on how many seats are available after passholders and advance ticket-holders are admitted. Rush tickets are normally sold 10 minutes prior to the screening. Acceptable payment methods are cash, credit card and applicable vouchers.
When should I arrive at the theater for my movie?
Ticket and pass holders must arrive at least 20 minutes prior to showtime to guarantee admission. Ticket or pass holders arriving less than 20 minutes prior to showtime cannot be guaranteed a seat, even with a ticket or a pass. Upon arrival, look for the hold-out lines marked as either Pass Holder or Ticket Holder, join the line, and wait until the theater is ready for seating.
Access at our Venues
For information about accessibility at our festival venues, please contact the Box Office at firstname.lastname@example.org or 415.621.0568.
The Fine Print
All orders are final. No refunds, exchanges, substitutions, or replacements. If a screening is canceled, tickets will be refunded within 72 hours. The Jewish Film Institute is not responsible for an individual’s streaming set-up or internet connection.
Sometimes! If a Q&A with a filmmaker is available in the JFI Digital Screening Room, it will autoplay after the credits end on the film. Check each film description to note whether a Q&A is available for that particular program. You are able to fast-forward the credits to begin the Q&A early if desired.
Some virtual screenings presented by the Jewish Film Institute are only viewable in certain regions, similar to the restricted access that would be available for in-theater screenings. These geoblocking restrictions are negotiated with representatives from each film, as these JFI showings are often the premiere of their film or a very early showing of the film and are therefore limited before the film’s official release.
All SFJFF42 streaming titles are geoblocked to the San Francisco Bay Area.
The following films are available for streaming during SFJFF42. All SFJFF42 streaming titles are geoblocked to the San Francisco Bay Area. Tickets may be purchased from each film's webpage or watched with an SFJFF42 Streaming Pass.
10 Questions for Henry Ford
And I Was There
Bad Nazi, Good Nazi
Jews in Shorts: Documentary Program II
More Than I Deserve
On This Happy Note
Simchas and Sorrows
The Forgotten Ones
We Burn Like This
Where Life Begins
All SFJFF42 films are available for streaming in the San Francisco Bay Area from Monday, August 1 at 12:01am through Sunday, August 7 at 11:59pm in the JFI Digital Screening Room. Once you begin a film, you will have a 72-hour watch window unless otherwise noted to complete your viewing before access is disabled. Please look for any additional viewing restrictions noted on each film's webpage.
A watch window is how long you have to watch a film once you hit ‘PLAY’.
All SFJFF42 films have 72-hour watch windows.
Some virtual screenings presented by the Jewish Film Institute have a capacity limit similar to the amount of tickets that would be available for in-theater screenings. The number of tickets we have available for purchase are negotiated with representatives from each film, as these JFI showings are often the premiere of their film or a very early showing of the film and are therefore limited before the film’s official release.
No. Your account is unique to you. A friend/family member must purchase their own pass to watch on their device. If a passholder shares their account, their account will be revoked and that purchase will not be refunded.
No. JFI members who receive an SFJFF42 pass as part of their membership will be sent unique login credentials to watch all films on the Jewish Film Institute channel available on Roku and Apple TV devices or via watch.jfi.org. Instructions to create your login credentials will be sent via email during the last week of July 2022, with customer support representatives available to assist you with your tech before films become available.
Our diverse membership community makes JFI's year-round and SFJFF programs possible. Membership starts as low as $60 and includes pre-sale access to all events, exclusive invitations year-round, significant discounts on passes and tickets, and much more.
Join or renew by selecting your benefits from the options below or contact us.
Tax Deductible Amount: $60Join Renew
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Tax Deductible Amount: $1,435Join Renew
Tax Deductible Amount: $3,420
Tax Deductible Amount: $8,420
Tax Deductible Amount: $23,420
The Next Wave membership is specially-priced for film lovers ages 18–35. Benefits include:
Tax Deductible Amount: $0Join Renew
Tax Deductible Amount: $35
Applicants to the JFI Completion Grants Program may pay their application fee by becoming a Filmmaker Member.Join Renew
I'm having trouble logging into my account.
JFI Members: You can log in with a username or email and password, or with your Member Number and last name. Your membership number can be found in your initial confirmation email. You can also email email@example.com to retrieve your number.
I have a membership in my shopping cart but there is no option to purchase tickets at the member discount.
Members discounts are not available until a membership is purchased. Once the membership purchase has been completed and you have received your confirmation email, the membership purchase will activate the member benefits on your account, including benefit voucher packages (if applicable), and member discounts.
I just purchased a membership but do not see the member and/or ticket package price options.
Log out and log back into your account. Once the web browser is refreshed, your account will be updated with any changes and discounted pricing will become available.
I'm logged in as a member, but there is no option to purchase tickets at the member rate.
First double check that you are using the correct member number and that your membership has not expired. Then, try signing out of your account and signing back in. The membership discounts should now be available to you.
If problems persist, contact the box office at firstname.lastname@example.org or 415.621.0568.
How do I purchase discounted tickets, packages or passes at the member rate?
Once you've determined which tickets or passes to purchase, use either your email / username and password or member number and last name to log in, then select the Member price ticket, package or pass and check out.
How can I access the member pre-sale?
JFI members receive 48-hour presale access to all JFI and SFJFF events. Member presale notices are sent via email (make sure to add email@example.com to your address book to receive our messages). Follow the link in the message to purchase tickets, or check our website calendar of events! Be sure to sign in to our website with your member information to purchase tickets at the member rate.
Subscribe to our eNews to receive the latest from JFI.
How will I find out about member events?
Invitations to member events are sent via email. When you become a member, you are automatically subscribed to receive emails from JFI.
How can I find my member number?
You were assigned a membership number in your confirmation email when you first purchased or renewed a membership. If you cannot find your confirmation email, please contact us at firstname.lastname@example.org or 415.621.0568 to retrieve your number. Due to the high volume of emails we receive, please expect an email response within 24-48 hours of your request.