Online at sfjff.org: BROWSE THE FILM GUIDE
In-Person: Tickets are available for purchase at our Festival Box Offices located at each in-person screening venue. Festival Box Offices are open one hour prior to a venue's first show of the day and close fifteen minutes after a venue's last screening starts.
Via phone: Contact the Box Office at 415.621.0568. Tickets, passes, and memberships can be purchased with the Box Office between 11am–5pm, Monday–Friday.
I have a promo/voucher code to use.
How do I pick up the tickets/passes I purchased?
E-Delivery/Print at Home for online purchases. Tickets will arrive as an attachment to the confirmation email you will receive upon completion of your order. You can either print the ticket attachment or present tickets on your mobile device upon entry.
SFJFF43 will utilize digital passes for ease of entry. Passes purchased online or over the phone will arrive as an attachment to the confirmation email you will receive upon completion of your order. JFI members whose benefits include Festival Passes will be emailed their passes in the weeks leading up to the festival. You can either print the pass attachment or present the pass' QR code on your mobile device upon entry.
How do I access e-tickets or view my order history?
Can I transfer my tickets to someone else?
Tickets are fully transferable:
I can't find my confirmation email.
Check your Junk/Spam folder for an email from email@example.com. If you find it there, please mark as Not Junk and add us to your address book. If you cannot find your confirmation please contact the box office at firstname.lastname@example.org or give us a call at 415.621.0568.
I purchased a 10-Flix ticket package online. How do I redeem my tickets?
You will receive an order confirmation when you've successfully redeemed your Ticket Package for specific screenings. If you do not see a $0.00 ticket price after logging in, or cannot find a confirmation email for your Ticket Package purchase, please contact the box office at email@example.com or give us a call at 415.621.0568.
What does it mean if a show is AT RUSH?
When advance tickets are no longer available, a limited number of rush tickets may be available at the door. Rush tickets are available on a first-come, first-served basis depending on how many seats are available after passholders and advance ticket-holders are admitted. Rush tickets are normally sold 10 minutes prior to the screening. Acceptable payment methods are cash, credit card, and applicable vouchers.
When should I arrive at the theater for my movie?
Ticket and pass holders must arrive at least 20 minutes prior to showtime. Ticket or pass holders arriving less than 20 minutes prior to showtime, after ticket holders have been admitted and/or the passholder allotment has been reached, cannot be guaranteed a seat. Upon arrival, look for the hold-out lines marked as either Pass Holder or Ticket Holder, join the line, and wait until the theater is ready for seating.
Access at our Venues
The Fine Print
All orders are final. No refunds, exchanges, substitutions, or replacements. If a screening is canceled, tickets will be refunded within 72 hours.
The Jewish Film Institute is committed to ensuring in-person experiences are as safe as possible for our patrons. We continue to monitor city public health guidelines and recommendations regarding COVID-19.
Masks are strongly recommended at all SFJFF screenings and events when not eating or drinking. Proof of vaccination is not required to attend. Given the evolving nature of public health guidance, SFJFF may update health and safety protocols as needed and/or recommended or required. If you are feeling unwell, please stay home until you feel better.
For any further questions on SFJFF's COVID policies please contact us.
Become a member of the Jewish Film Institute and join a community that believes in the power of independent film to expand and evolve the Jewish story. Enjoy free members-only screenings, early access, and discounts on tickets to JFI and SFJFF events, and more—all while supporting emerging and established filmmakers in the Bay Area and beyond. Membership starts as low as $45.
Join or renew by selecting your benefits from the options below or contact us.
Tax Deductible Amount: $60Join Renew
Tax Deductible Amount: $110Join Renew
Tax Deductible Amount: $202+Join Renew
Tax Deductible Amount: $245Join Renew
Tax Deductible Amount: $490Join Renew
Tax Deductible Amount: $1,435Join Renew
Tax Deductible Amount: $3,420
Tax Deductible Amount: $8,420
Tax Deductible Amount: $23,420
The Next Wave membership is specially-priced for film lovers ages 18–35. Benefits include:
Tax Deductible Amount: $0Join Renew
Tax Deductible Amount: $35
Applicants to the JFI Completion Grants Program will receive a one-year Flmmaker Membership via their FilmFreeway submission fee.Join Renew
I'm having trouble logging into my account.
JFI Members: You can log in with a username or email and password, or with your Member Number and last name. Your membership number can be found in your initial confirmation email. You can also email firstname.lastname@example.org to retrieve your number.
I have a membership in my shopping cart but there is no option to purchase tickets at the member discount.
Members discounts are not available until a membership is purchased. Once the membership purchase has been completed and you have received your confirmation email, the membership purchase will activate the member benefits on your account, including benefit voucher packages (if applicable), and member discounts.
I just purchased a membership but do not see the member and/or ticket package price options.
Log out and log back into your account. Once the web browser is refreshed, your account will be updated with any changes and discounted pricing will become available.
I'm logged in as a member, but there is no option to purchase tickets at the member rate.
First, double check that you are using the correct member number and that your membership has not expired. Then, try signing out of your account and signing back in. The membership discounts should now be available to you.
If problems persist, contact the box office at email@example.com or 415.621.0568.
How do I purchase discounted tickets, packages, or passes at the member rate?
Once you've determined which tickets or passes to purchase, use either your email/username and password or member number and last name to log in, then select the Member price ticket, package, or pass and check out.
How can I access the member pre-sale?
JFI members receive 48-hour presale access to all JFI and SFJFF events. Member presale notices are sent via email (make sure to add firstname.lastname@example.org to your address book to receive our messages). Follow the link in the message to purchase tickets, or check our website calendar of events! Be sure to sign in to our website with your member information to purchase tickets at the member rate.
Subscribe to our eNews to receive the latest from JFI.
How will I find out about member events?
Invitations to member events are sent via email. When you become a member, you are automatically subscribed to receive emails from JFI.
How can I find my member number?
You were assigned a membership number in your confirmation email when you first purchased or renewed a membership. If you cannot find your confirmation email, please contact us at email@example.com or 415.621.0568 to retrieve your number. Due to the high volume of emails we receive, please expect an email response within 24-48 hours of your request.
The Jewish Film Institute's mission is to champion bold films and filmmakers that expand and evolve the Jewish story for audiences everywhere. Our goal is to connect filmmakers and audiences in the Bay Area and around the world; and we value the creative expression, cultural diversity, and varied perspectives that make up our community.
While we appreciate dialogues and differing opinions at the Festival, we will not tolerate harassment, discrimination, or abusive behavior. JFI is committed to providing our audiences, guests, and partners an experience that is free of harassment and discrimination based on sex, sexual orientation, gender identity, gender performance, race, ethnicity, nationality, religion, class, age, or ability. We reserve the right to revoke, without notice or refund, tickets, passes, credentials, or access to JFI events and venues. Our aim is to create a safe and welcoming environment for all who wish to attend the screenings and other events that are part of the San Francisco Jewish Film Festival.
Any individual who witnesses or experiences a violation of this Code of Conduct should contact an SFJFF staff member immediately. If an SFJFF staff member is not present, contact firstname.lastname@example.org.