Festival Accessibility

Click here for driving, parking, and accessibility information for the Castro Theatre and Albany Twin Theater.

What can I expect when I arrive at the theater?

All Festival venues have pass holder and ticket holder holdout lines where pass holders and ticket holders wait until the theater is ready to seat. When you arrive at a festival venue, please look for a SFJFF staff member or volunteer who will direct you to the appropriate line.While waiting in line, please be considerate of our neighbors and local businesses. We remind patrons that it's now illegal to smoke while waiting in line or near entrances to venues.

All seats are general admission, and multiple seat-saving is not permitted. Select seats may be saved by the festival for filmmakers and other guests of the festival. We ask that you observe reserved seating signage by not removing signage. Please choose a seat in an unreserved section.

SFJFF believes in everyone's right to choose the restroom they are most comfortable using; please disregard any exclusionary signage that may be visible at our venues.

Please refrain from wearing perfumes and other scented products so that attendees with environmental sensitivities can comfortably enjoy the films.

Outside food and beverages are not allowed in any SFJFF venue. We ask that you respect the venue policies and purchase food and beverages from the venue's concessions stands.

I have mobility challenges. What should I do?

The San Francisco Jewish Film Festival is committed to accommodating audience members with disabilities, offering seating waiting areas and early seating as needed and wherever possible. Upon arrival at the venue, please check in with a venue manager for assistance. All screening venues have wheelchair-accessible seating and restrooms.

Anything else I should know?

  • All programs are subject to change without notice. Refunds and exchanges will only be issued in the rare case of program cancellations.
  • The majority of films are unrated and may not be suitable for ages 17 and under unless otherwise noted. Parental discretion is advised.
  • Each film will be shown in its original language (with English subtitles for non-English films), unless otherwise noted.
  • All audience members must vacate the theater following each screening. Leaving belongings and/or saving seats between shows is not permitted.
  • Recording devices of any type are not permitted in the theaters.
  • Please silence all phones when in theaters.